Mattress Firm

Purchased queen side mattress in May 2011. Mattress was discontinued in June 2011. Mattress was not like the one in store. It had zero support and sagged from day one. Less tha...

The bed feels nothing like it did in the store. I called the day after I slept on it.they told me to give it 30 days I am pregnant and now I sleep upstairs in my old bed with my da...

I bought a sealy posterpedic bed from Mattressfirm in june 2011.In the time span of one month,the mattress was sagging in the middle by about 3 inches. I called Mattressfirm and ...

When I purchased two twin mattress sets from "Mattress FIRM" on April 6, 2012, Mr. Malcolm While, saleman, assured me that when the new mattresses were delieverd the old mattress ...

I purchased two twin mattress from Mattress Firm last Tue. 4/1/12 the manager said, they would deliver the mattress on Thur. 4/3/12. I received a call from the ware-house saying th...

I bought a new pillow top Beautyrest just 6 months ago, It is already sagging and when you ask about the warranty, They just say it doesn't cover that. I paid over $1000.00 for...

Mattress firm is the worst nightmare for any costumer I went to buy new mattress from Denton store, the manger told me they have new ones the only thing that they do not hav...

I did a search for every mattress company known to man......it seems everyone hates their beds! I have concluded that the complaints have nothing to do with the beds as much as it ...

Refused to give me a refund even though their web site states they will. The following was pulled from their site: We want you to be happy with your new mattress. If you are not, w...

I would say that I had terrible customer service, but since the customer service was non existent, I won't. The salesman was wonderful when purchasing our mattress. He gave us free...

I HAD BOUGHT A MATTRESS FROM MATTRESS FIRM ON JUNE 28, 2011 TO HELP IMPROVE SOME BACK ISSUES. AFTER ABOUT 5 MONTHS I BEGAN TO HAVE TROUBLE SLEEPING DUE TO BACK PAIN AGAIN. UPON INS...

I'm starting the process of filing a claim for a defective high end mattress and while gathering the paperwork that is required I noticed a discrepancy with what I was charged ...

Where do I begin? We visited a mattress firm a couple months ago and ended up purchasing a new bed. We didn't get anything discounted or even the bed delivered for free. Apparently...

Purchased a mattress on 03/07/11 and for months it has not been comfortable. Had the warrenty person from there to come inspect it. He even said that it was "definetely" not righ...

Purchased matress in store to have delivered 3 days laterto my elderly parents. Complete written documentation was provided to salesman , Ryan,as to whereIt should be ...

The is an honest and accurate description of what happened to me recently at Mattress Firm and I feel lucky for some reason? I purchased a mattress in May 2011. Salesperson was...

We are in the process of getting our FIFTH mattress - one every year. We bought our first Beautyrest mattress in 2008, it sagged and was replaced in a year. Our second Beautyrest...

In-store experience at Mattress Firm at The Shops at Bella Terra near Houston was great. Delivery experience was horrible. The first time they came, they brought a stained mattress...

MATTRESS FIRM: On 1 January 2012, My wife and I went to buy a new mattress and boxspring since the one we had was now about 15 years old. We spotted a Mattress Firm in the ...

I went to THE MATTRESS FIRM today to buy a new mattress set. When I arrived, I was the second customer in line. The salesman completely finished with the people ahead of me prior...

I bought a mattress from them for over $2500. After a few months it was gaping on the sides with indentations. I filled out the warranty request and a man came out and did his in...

I bought a Simmons Beaytusleep Winippeg mattress, box spring (not true box spring) and frame from Mattress Firm in Raleigh, NC in June of 2011. Sometime in September of 2011 our b...

Mattress was bought for my mentally challenged son lasted for three months,paid 150. for mattress,sages in middle lumps in it not a good product at all.will blog every web site unt...

I purchased a mattress at the Sugar Land Texas Matress Firm store at 4675 highway 6 in Sugar Land Texas and was told I had "Red Carpet" delivery. They make a point of saying that t...

Bought a Stearn & Foster Mattress at Mattress Firm and had back pains and upcomfortable sleep with a month. Contacted store and they stated to give it a full 3 months as it takes ...

In early August, 2011, I went to Mattress Firm’s Nolensville Road store in Nashville, TN to take advantage of its “Save the Tax Sale” and Reduced Delivery Charge. My purchase...

I was given the incorrect model and thus pricing when I was in the store shopping for mattresses. When I called to make the purchase later, I was told the mattress had the wrong si...

I bought four mattresses from Mattress Firm. They delivered a Sealy Mattress that was clearly defective with a big bulge in the middle. They agreed to replace it and made me wait a...

Mattress firm Temple TX does not know there product and took 6 weeks to get and inferior frame to the one we wanted. this is a new store with new staff, but they got paid and i ha...

Purchased our tempur-pedic about 6 wks ago from Mattress Firm. Bought the medium to firm one price with tax and delivery $3200 (it was on sale. Per the warranty we could return a...