Mattress Firm - Bad Bed Bad Service
I am 84 years old and was talked into a bad deal of a bed. I wrote to Mattress Firm main office 6 months ago concerning how uncomfortable and how rude the sales person was when I called and complained how uncomfortable and heavy this bed was for me, and to this day I have never had a response.
This bed cost me $1,300 and I am still paying on it. It is a pillow top and is the most uncomfortable bed I have ever had. The side I sleep on is sunken down now because I only sleep on one side, as I cannot turn the bed because of how heavy it is. Please before you consider buying from Mattress Firm, I would check out other mattress business as you will find a better mattress at a much better price.
Stay away from Mattress Firm. PJ Jennings
Reason of review: Poor customer service.
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Comments
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Hey! You are way past the 120 day return policy. Should have called sooner to return the mattress if it was uncomfortable.