Mattress Firm - Cash down
I put $1,000 down in cash to hold a deal on a mattress and adjustable base. The next day it so happened I had to cancel it because of changing circumstances.
So I called him 12 hours after I left and cancelled. He said it would be 2 to 3 days to return my money, reasonable I guess, but then he kept trying to push the sale, said I am cancelling. Next day I called to double check, he says its going to be 3 to 4 weeks to recover my CASH in the form of a cashiers check from Texas now!
This is rediculous and I'm heading to my attorney generals office to put in a complaint as; withholding monies as revenge to a cancelled sale, if I don't get it handed back to me in cash at the store! I know they hadn't started processing my order as the store manager told me they were out of the size I ordered and so it would be 3 weeks to ship it out.
Reason of review: Return, Exchange or Cancellation Policy.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content