Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

On 28Dec16 I paid for a adjustable bed 2800.00 which was suppose to be delivered on 1/1/2017. A day before they called me to say they where having a problem with the delivery company and I would receive my bed on 1/7/2017.

They did arrive on that date but did not have my adjustable frame and remote. The driver cancelled my delivery and took the mattress back to the warehouse. I called the store and they assigned a new date of 1/14/2017 and they never called or showed up. I paid for a complete bed not a partial one.

They are now saying that it is my fault for not accepting a partial delivery. They say they cannot find my bed now.

How can a company survive doing this. I will not use your company again and will tell all my friends about this situation and stay away.

Product or Service Mentioned: Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Price reduction.

I didn't like: Do not deliver as advertised, I had to call the store where i pursed to complain, Lack of confidence in the product.

Company wrote 0 public responses to the review from Jan 15, 2017.
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