I was sold a mattress and box spring set called the Amherst model, within a month the springs were shot and making a loud crunching sound every time you move. I complained right away and all they do is give a store credit, and when you go in to pick something else out all the prices are so high i couldnt afford anything.
i live on disability and my funds are limited. its called a lost leader item in the retail business. anyway i ended up with a smaller size and a returned set they call sanitized set. the Amherst is such *** the box spring is made of paper.
and i had to pay a delivery charge.
i complained to the BBB but all complaints go to the main office in Huston Texas, so if you look on the BBB web site they have no complaints against them. so beware of this company because once they get your money you are screwed
Monetary Loss: $400.