Dealing with Brook at Mattress Firm in Springfield was great until I purchased my base and mattress. The delivery guys damaged my wall getting it up and damaged the base and ripped the fabric.
When calling Brook who was my sales person she told me someone will call me from the delivery company and she isn't the person to call. 2 days later I still can not reach anyone and she has no information for me even know she is the manager at the Springfield location.
Review about: Mattress Firm Delivery Service.
Reason of review: Problem with delivery.