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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
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1 comment

They basically pushed me into a used mattress when i had no intentions of buying used. I went in looking for new but the salesperson told me it was such a great deal if i bought used.

The second i left , they were done with me. A sale came up a week after i bought my bed but since it was used i didnt get the sale deal. I was also insulted on Facebook being called rude and i have a beer budget then told i could buy a base at 700 which is there vip price when i was taking to a friend and he said they sold him his based of course used for 500. Place is a complete scam.

I have several posts from them on face book saying things ive never herd from a company i spent my money with. I cant attach them but if you want to email me i will send them .

Product or Service Mentioned: Mattress Firm Sales Representative.

Reason of review: Poor customer service.

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Anonymous
#1615715

OH MY!! Did you call in a hostage negotiator to rescue you? Or are you a mindless idiot?

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