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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money
1 comment

They basically pushed me into a used mattress when i had no intentions of buying used. I went in looking for new but the salesperson told me it was such a great deal if i bought used.

The second i left , they were done with me. A sale came up a week after i bought my bed but since it was used i didnt get the sale deal. I was also insulted on Facebook being called rude and i have a beer budget then told i could buy a base at 700 which is there vip price when i was taking to a friend and he said they sold him his based of course used for 500. Place is a complete scam.

I have several posts from them on face book saying things ive never herd from a company i spent my money with. I cant attach them but if you want to email me i will send them .

Product or Service Mentioned: Mattress Firm Sales Representative.

Reason of review: Poor customer service.

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OH MY!! Did you call in a hostage negotiator to rescue you? Or are you a mindless idiot?

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