Bought from a show. James and Deno sales reps said everything they needed to say to get the sale.
Put me at a3% interest rate but when i got the bill it was 19.90! Told me they don't know what happened. Didn't tell us the base was non returnable our exchangeable. They wrote up the wrong bed and can't even get that fixed.
They don't return calls. They kept telling us they will make it right and confirming we have a 120 days sleep guarantee that we have nothing to loose.... customer service tells you the exact same thing when you call...we will still mark this matter urgent and have a manager call you.
NOBODY returns the call. Horrible HORRIBLE company
Product or Service Mentioned: Mattress Firm Deal.
Reason of review: Pricing issue.