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1.2

I got a bed on friday march 3rd i skept in it for 2 nights and have bug bites!! Im outraged i will never again buy from them i have called numerous times and nothing jas been done i want this mattress out of here and my money back im horrified!

Reason of review: Bad quality.

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Guest

You know that comfort replacement policy that they have tried out for 90 days if you don't like it pay restocking fee well they restock old mattresses and then they resell them to people that's why you should never buy a mattress from somewhere that allows you to return the mattress if you don't like it. With Liberal return policies on mattresses and bedding the only person who gets screwed is the customer... honestly I don't feel sorry for anybody who gets bedbugs from mattress firm you know that they would like to return the mattress if you didn't like it did you really think that they just throw those in the trash you pay top dollar for a new mattress and they deliveredare used mattress

Guest

Kell, My son and his girlfriend bought a brand new Stearns and Foster from Mattress Firm April 2017. Same problem.

Room is infested with bed bugs. $5000 mattress. They flipped the base over to see nests. Please share with me your experience.

My understanding is there are some mattresses being built in South Africa, Sealed, Then shipped to the U.S. for sale.

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