Product: Mattress Firm Deal Clear all filters (9 of 9 reviews match)
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again, I received a call @12:45 and arrived in the driveway at 12:52 (a 7 minute difference)! While on the phone with the Hickory store I had an unknown # call and leave a message stating he was from Mattress Firm and had been calling the wrong # to begin with..ok I...
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OneUnhappyCustomer2016
OneUnhappyCustomer2016

Still have heard nothing from corporate...when we call we are left on hold have yet to have anyone pick up the phone, left messages...no reply! I sure wish they would hold a l...

1.2
Valdese, North Carolina
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Mattress Firm Deal
I didn't like
  • Way we have been treated and blown off as well as lied to
#858314
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BEWARE of Mattress Firm!!! Do NOT believe their sales tactics when it comes to interest free financing. It is all a hoax. The day I bought my mattress I had a very in depth discussion about financing with the sales guy because I don't trust a deal if it seems too good...
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1.0
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Mattress Firm Deal
#739524
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New Simmons mattress delivered December 2012. Has a depression that sinks me into mattress making it hard to get out of bed. Adjuster was sent to review the problem and the decision was the depression wasn't deep enough and the warranty was void because I had a four...
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Mattress Firm Deal
#439689
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Guest room mattress purchased was, according to my guests, "The worst night sleep ever." No problem with MF's "Happiness Garantee", right? WRONG. There's a $69.00 exchange fee (even tho they advertise "no hidden fees". Then, while trading up to a more expensive...
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Fur-Real
Fur-Real

I lay on any mattress I buy....... So do you? What's comfy for one, sux for another, this is SUCH AN EASY FIX. Memory foam for GUESTS who want a squishy bed, pillow top for no...

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Mattress Firm Deal
#428083
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The worst company to deal with. Low grade service at the store, and worst customer service ever. They charge for delivery fee even when they made the mistake and brought you the defective product. Store manager was not any help and their customer help line was worst...
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Anonymous
Try Being Nicer?

1. Delivery costs money 2. Mattress Firm only sells, doesn't manufacture beds 3. There is a warranty process that must be followed 4. You were probably being unreasonable a...

Anonymous
Jason

I've just had the EXACT same problem with them. They want at least $100 to get a box spring replacement that broke within a few weeks of purchasing. They are a crappy compan...

Product
Mattress Firm Deal
#377896
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I was reading these reviews while waiting for our new Simmons mattress to arrive, thinking that these people are all negative, and that no one bothers to write reviews unless they're angry. Well, my mattress showed up, sure enough, with a yellow tag saying this USED...
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Anonymous
Former Employee

First off, the chemical smell goes away after a little bit. So what I am gathering is they were selling off there floor models that people have tried and the salesman had it s...

Anonymous
compediter

That\'s not what clearance means. It could be last years model, it could be cleared out for a different line from a different company, it could be overstock OR it could be use...

Product
Mattress Firm Deal
#260778
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I went to mattress firm on saturday to see about getting a memory foam mattress and adjustable bed frame. I was told the bed frame was in stock in back and there was at least one queen size left for $800. This was the best price, but I wanted to keep looking for...
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Mattress Firm Deal
#257013
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You have to call them to see if your matttress has been delivered to the store. After the sale was rung up I was told the box would be sent to another location because that particular location had a small store room. Then I find out the mattrees was delivered to the...
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Anonymous
MATTRESS FIRM

Thank you very much for your feedback. We are very sorry to hear of your situation. The way your situation was handled is not up to Mattress Firm’s standards. Please feel fr...

Product
Mattress Firm Deal
#212329
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Mattress Firm Deal Review

#692429
1.0
Details
Yup sold me a used mattress but I was led to believe it was new and I was getting a great deal! I was deceived I was also told I was getting a box spring when I showed up to pick up the mattress they sold me a box spring saying I was only sd a mattress!
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