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I have worked for mattress firm for over 6 year Mattress Firm been defrauding consumers out of their hard earned money for discontinued the six years i been working their they have been selling used discontinued as new to merchandise consumers in their outlet and mega center location. this is the main atleast disconunited thier working relationship and decided mattress firm is not the right fit for them.

and most of the good reviews are writing by mattress firm employees at the area manager level that want to move up in the company. if you have puchased a mattress from mattress firm in a mega store or outlet center please go to the store you purchased you mattress firm and ask for an immediate refund because you have been defrauded

Reason of review: Not as described/ advertised.

Preferred solution: Full refund.

Mattress Firm Cons: Massive consumer fraud.

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Guest

If you worked at Mattress Firm for 6 years then you know that Outlet Centers sell Pre-Owned beds that have been sanitized per state regulations. This is a way for consumers to save up to 80% off of the regular price of a new mattress. If they prefer new they can always pay new prices and not have a used mattress.

Guest

Thank you for this post. My son and girlfriend bought a Stearns and Foster from Mattress Firm Outlet center 2 months ago April 2017. They are being eaten alive with Bed Bugs and paying over $1025 for treatments.

Guest
reply icon Replying to comment of Guest-1337394

Buying a used mattress doesn't make your son's having bed bugs worse. He should have had them treated before purchasing the mattress.

Guest

Glad you were caught and got your A -- handed to you.

Guest

Your posting is illiterate and nonsensical.

Shimeka Iom
reply icon Replying to comment of Guest-1318139

Thank you for keeping it real with the American public they deserve the truth.

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