I have worked for mattress firm for over 4 years they are defrauding consumers out of thier money by selling used mattresses as brand new in all of thier outlet and mega center locations. i witnessed = this crime i complained to corporate and my management and they did not care because its making the company money.
on the sales ticket you get from mattress firm in the desposition section there is a letter below is an explanation to each letters meaning.
P=Prime brand new
D=discontinued Used mattress
O=Outlet used mattress
if you see O as in outlet in the desposition section on your ticket and you thought you recived a brand new mattress go back to the store you purchased your mattress from and as them for a brand new mattress it does not mattress if it has been 3 day 30 days or 10 years since you purchased the mattress you have been defrauded out of your hard earned money and you will recive a brand new mattress if they do not comply with your request file a complaint with your state attorney generals office.
Product or Service Mentioned: Mattress.
Reason of review: Work Experience or Job Application.