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5.0

My wife and I got screwed on February 18th 2017 we go in to buy a bed it was explained to us that we had 90 days same as cash our final price was $3,498.99 we paid $698.99 before we left with the remaining balance of $2,800 now that is going through Finance but the lady informed us at Bossier City that all of those charges were included in the total $3,498.99 and as of March 3rd 2017 payments of $114.42 begin to come out of my account on a weekly basis we were told we had 90 days same as cash to come into the store pay the $2,800 and our contract will be paid off. When I contacted the leasing company that we were financed through, who explained in detail how our account works, my payoff is $2,975, so I'm having to pay an extra $175 to the finance company that was supposedly included in the final cost also having to go through the trouble of getting back my $248.84 that was taken out of my account 2 weeks in a row.

Our sales lady said we had 90 days before any payments would come out of our account and that is completely untrue.

so for the last two days I have been on the phone with the finance company and Mattress Firm in Bossier City trying to get my account corrected and get this bill paid off please please be very careful read the paperwork on the screen that they click for you when they're not supposed to, make sure you get a printout of your contract instead of just an email. I would not recommend going to the Bossier City Louisiana store.

Reason of review: Problems with payment.

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Guest

Who leases a mattress compared to buying it out right? Why not save your money for 90 days and pay cash? This sounds a bit strange and fishy.

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