Product: Mattress Firm Sales Representative Clear all filters (0 of 14 reviews match)
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Chris Jones was excellent he allowed me to see what comfort i needed at what was affordable to me. He was very professional and not pushy. Chris explained everything about the product and warranty as well as price. The driver that delivered the product needs a...
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Mattress Firm Sales Representative
#1311488
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An email sent to Mattress Firm is below (easier than typing all the facts again) I am emailing in regards to Order #S019104417 for an Infinity Chair purchased at the San Diego County Fair. I have been trying to cancel this order since 7/15/18 - LESS THAN 24 HOURS AFTER...
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Anonymous
Anonymous

You are screwed!

1.0
Product
Mattress Firm Sales Representative
I didn't like
  • I do not like being past from person to person
#1307598
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I was yelled, threatened and verbally attacked by a sales person. Please call me and I’ll give you the details. I received my merchandise yesterday, this situation is making me return everything, never buy from you. If you care about your customers please call.
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robgingel_11
robgingel_11

I agree Mattress employees who are good with the district manager are able to get away with anything. Mattress Firm is a joke they say they have integrity i have not seen inte...

2.7
Product
Mattress Firm Sales Representative
#1305821
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I was at your Avon store on Sunday 20th May 2018. Reason I went there was because I had thought the salesman I had met years ago would still be there but was met by another salesman Miguel. He was very pleasant and friendly at first. I asked to be shown some mattress I...
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1.0
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Mattress Firm Sales Representative
#1263688
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Mattress Firm - Great Experience

I had the pleasure of dealing with Syed Anis at the Newington Store at 3475 Berlin Turnpike he was very knowledgable and made my purchase very easy and would refer anyone to Syed Anis.
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
Product
Mattress Firm Sales Representative
#1194697
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First of all I went to the phoenix drive store brought and paid for a mattress.The sales person said he would have the mattress sent to the store closet to my home. When I called them Kempsville store the following week on Friday, guess what no mattress. And the sales...
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Anonymous
I keepitreal2017

I am very sorry to hear this mattress firm has an option where you can purchase a mattress from one store and mattress firm will transport that mattress from the store and dro...

3.4
Product
Mattress Firm Sales Representative
I liked
  • Mattress price
I didn't like
  • Sales people
#1129353
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SCAM!! We got scammed by Mattress Firm, how about YOU? If you live in Alaska and purchased a Mattress Firm product at the State Fair you are on this SCAMMED list!! Let me explain: 1. The smooth-talking sales team lied to us by stating that they were from the local...
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Anonymous
Anonymous

I am happy to announce that Jared, Sales Manager at the Corporate HQ, got involved and got this whole matter resolved. I am very happy with how things turned out. Thank you Ja...

Anonymous
Anonymous

I have to update my complain with this: Jared contacted me and is working to make things right. We have received a set of sheets for free that we were told were going to be fr...

1.9
Product
Mattress Firm Sales Representative
I liked
  • Woman in the warranty dept
  • Franchise store in alaska by bass pro was helpful
  • Alanya that i spoke to on 09 29 tried really hard to help
I didn't like
  • Being told we were getting a great deal on our mattress
  • Being swindled at alaska state fair mattress firm corp sales
  • Being told the ak st fair sales guys repd local stores lie
#1109270
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On September 8, 2017, I spoke with a salesman in the Grand Junction, Colorado store and applied for financing to purchase a bed set. I told the salesman I was going to come in and get the set and he said I need to return that night (it was about 8:00pm MST). The next...
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Anonymous
Ikeepitreal2017

This is how mattress firm works since the massive pay cuts every sales person for them selves so if you made a deal with a sales person and the next day some other sales perso...

Anonymous
Anonymous

How dare they be in business to sell mattresses! The very idea! You must be totally traumatized. LMAO!!

1.4
Product
Mattress Firm Sales Representative
I liked
  • Salesman was good
I didn't like
  • Mattress being sold
#1098657
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I will never buy from Mattress Firm again after my experience with Kurt at the Springfield location. He was ready to put through the order with the full list price and I had to actually ask to be charged the advertised holiday sale price. I also requested the...
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1.0
Product
Mattress Firm Sales Representative
#1084225
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Bought a mattress from Sleepy's in Danvers, MA, now Mattress Firm. King size Stearns and Foster. Paid a lot of money for this mattress. We explained that our staircase was small and sales guy said the delivery people could bend the mattress to fit up staircase. When...
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1.1
Product
Mattress Firm Sales Representative
I didn't like
  • Poor salesman responses
  • Salesman lied
  • Poor customer service
#1056559
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