Mattress Firm - MattressFirm....don't

152 of 468 Mattress Firm reviews

The 4 month old Sealy mattress from MATTRESS FIRM is sagging on one side like it is 10 years old.No help with warranty.

MATTRESS FIRM makes it hard to make a claim (you have to pay $25) then they mail you a preprinted 14 item check list of why they do not cover the issue. Just the Mattress Firm mattress cost $500.

I own seasonal rental homes and have never bought from a company with worse customer service than Mattress Firm.Go to a regular local retail furniture store where you will get better service than from MATTRESS FIRM, THEY STINK

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Diversity of Products or Services
Product or Service Quality
Value for money
Price Affordability
Website

  • What I liked
      No items
  • What I disliked
    • Being sold defective product

Reason of review:
Bad quality
Preferred solution:
Trade the mattress for another of equal value or I would pay for an upgrade
Monetary loss:
$500
Product or service
Sealy Mattress
Review category
Professional Services
review #655471 by

Author wants to be contacted by the company. Learn more

Had an experience with Mattress Firm? Submit review ›
Helpful? 4 Yes 4 0 No 0
Had the same issue 0 Yes 0
152 of 468 Mattress Firm reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Mattress Firm. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Mattress Firm.
Filing a new complaint about
×