Mattress Firm - Purchased a terrible mattress
I purchased a queen size mattress set on 7-10 -**** from the Benton Harbor Mattress Firm over the phone. It was sold to me under price as I was told it was returned but cleaned according to the state's standards professional standards.
But because of this I was offered a $200 discount with no opportunity to return the mattress. I purchased it over the phone but was assured it was in tip tip condition. It was not. It completely dips right after the edge.
It was uncomfortable to my guests. I am going to have to donate this mattress set to a shelter which I feel bad about. They deserve comfortable sleeping even if they are less fortunate. The manager of the store fully knew what he was selling me and that I was trusting him on this purchase.
Never ever ever ever ever ever again.
Fool me once, shame on me. Fool me twice, shame on you.
Reason of review: Bad quality.
Monetary Loss: $424.
Preferred solution: Let the company propose a solution.
Location: Benton Harbor, MI, USA
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You purchased a $ cheap used mattress sight unseen over the phone with no return no warranty? Sounds like you are the one who sounds ridiculous.