Latest review first
Mattress Firm - Excellent service from walking into the store until final delivery - install and removal
will highly recommend mattress firm - salesperson "Howard and both delivery men were outstanding
Mattress Firm advertise that if the customer isn't satisfied, neither are they. The Pissed consumer comment is telling me the same issues that I have. Mattress crumpling up, not getting a mattress that people have laid on but a "new" one that within 30 days are...Read more
I didn't like
- Inconsistent substandard quality of mattresses
Mattress Firm - Annoying tv ad
Tired of the ad for your product every 15 minutes. I mute the ad...the girl who says...Hoho no no nobody..Is sickening as ever! Get A Life!!!! Im sure Im not the only one who thinks this way. I woulnt shop there. Reminds me of Reba Mcintire for KFC...Wouldnt go there either. Lose the dumb ad!!!
Well, I'm a lumbar fusion surgery patient who bought a memory foam mattress about two years ago and as it turns out, that was the wrong mattress type for my back so I realized I needed to buy another mattress or else so since I live in Bakersfield and close to a...Read more
- Salesman william dean
Mattress Firm in Hallandale Beach, Florida - I dont know.
Yes.i need you send some bady for check the mattress,i spock some vary,i dont recibe answer yet please.
We bought our daughter's bed box spring and Mattress liners in Fort Worth Texas in December 2018 and the whole experience from start to finish was unbelievably great. The customer service from all store associates was outstanding and my daughter said that was the best...Read more
They basically pushed me into a used mattress when i had no intentions of buying used. I went in looking for new but the salesperson told me it was such a great deal if i bought used. The second i left , they were done with me. A sale came up a week after i bought my...Read more
Mattress Firm - NOT GOOD
IF YOU WANT TO GET RIPPED OFF GO TO MATTRESS FIRM !!!!! YOU MIGHT BE OK IF YOU LIKE WHAT YOU BUY .DONT' DARE RETURN IT. IT WILL COST HALF OF WHAT YOU PAID POOOR QUALITY
BOUGHT THE MATTRESS 11/12/2018.W I PAID 2,096.47 WHEN I RETURNED IT I AM TO GET BACK1,177.OO IDID GET A BUNDLE WITH SHEETS 2 PILLOWS1 MATTRESS PAD I WAS CHARGED 299,00 WHEN I RETURNED THE MATTRESS .IGOT CHARGED A EXTRA 260. FOR THE BUNDLE BUT ICOULD NOT TAKE IT BACK....Read more
bought a mattress last December, 2017. it did not feel the same as the floor model. after keeping it for 15 days. I went back to the de zavla location in san Antonio and the sales manager, mike requested that I keep it for the full 30 days so it would be "broken in." I...Read more
I didn't like
- Customer service warranty service no good
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