I bought a mattress that cost $900 for a guest room and did not really start using it until later. After the initial warranty had passed (120 days) we realized we are not happy with the mattress, you have the feeling you are sliding off the mattress and not really...Read more
I didn't like
- Products were not what i was sold at the store
A salesperson forced a friend of mine to share the credit of my purchase.Read more
Mattress Firm - Nightmare
They will steal from you when they bring your bed in. They took many items from my house. I will try to keep people from buying from your company.
Do not buy anything from Mattress Firm!! Do not buy from their stores as they are pushy and not transparent with their pricing and will give you a much higher price than you should pay. Do not buy online because you probably will not get what you ordered and when you...Read more
Yes, the manager said he was busy and would call me but he hasn’t.Read more
On Average to speak with someone with mattress firm you will wait 45min to over and 1hour. This is strategic for them to avoid handling their issues and standing by their products. I would never buy a mattress from them again. I have called them 3 times and each time...Read more
Mattress Firm - Wrong mattress delivered , misled..Stearns & Foster , then t
No response back , ignored the issues..
Mattress Firm - They make fraudulent sales of they're mattresses, then u can't reach main office. What an experience and joke.
Wrong mattress a used repo delivered sight unseen..my # is915- 276- 2565 So please return my call
I bought a mattress last week and asked for a delivery with in 24 hours. It happened but i found a bed bug on the matterss. I was so glad it happened while delivery was in process, so i got refused the delivery and the two guys took it back..i went to the truck a 26 ft...Read more
Mattress Firm - Rip off
They do not honor legit warranty claims.
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