On 1-2-16, I bought a Hampton RHODES mattress/box spring. I'VE HAD 4 EXCHANGES, paying about 400.00 more and still no resolution or satisfying feeling at bed time.
The box spring that came was to high for me and I was not told of 2 heights, then every mattress had a sinking in the middle with the last one sinking on the front side. I EVEN WENT AS FAR AS TO BUY A NEW BED WITH MORE UP-TO-DATE rails thinking that would be the solution, oh no.
I am sick and tired of all the stuff I've gone through trying to resolve this problem. I AM DISSATISFIED, MAD, AND TOTALLY OUTRAGED
This person wrote the review a product or service from Mattress Firm. Reviewer claimed that he or she wants Mattress Firm to read this review and look into the issue (if any).
If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.
We collected other reviews about products and/or services offered by Mattress Firm for you to read. This information may help you with your purchase decision.