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On 1-2-16, I bought a Hampton RHODES mattress/box spring. I'VE HAD 4 EXCHANGES, paying about 400.00 more and still no resolution or satisfying feeling at bed time.

The box spring that came was to high for me and I was not told of 2 heights, then every mattress had a sinking in the middle with the last one sinking on the front side. I EVEN WENT AS FAR AS TO BUY A NEW BED WITH MORE UP-TO-DATE rails thinking that would be the solution, oh no.

I am sick and tired of all the stuff I've gone through trying to resolve this problem. I AM DISSATISFIED, MAD, AND TOTALLY OUTRAGED

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Anonymous
Bryan, Texas, United States #1259189

I bought my dying husband a new mattress and box springs in November of 2014 from mattress firm. The mattress was around $1200.00 it is and has been the worst mattress in 40 years that I have ever bought or slept on.

I will never buy an exspensive mattress again.

The mattress has a sinkhole in it. The sale terrible merchandise!!!!!!

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