The Mattress Firm Store will not honor warranty
I bought a mattress ($700) from the Mattress Firm Store and spent quite a bit of money.The $700 mattress ended up costing around $850 including delivery.
3 months later I have a sink hole in my new mattress. I was told since I was single that sleeping by myself would create that spot and I needed to rotate the mattress. After rotating every 3 months I now have several sink holes in my mattress. After reviewing my options for a replacement I was told I had to pay for someone to come out and inspect my mattress and I also have to pay for a delivery of the new one.
Why should I have to pay to have someone come and inspect their defective mattess and second why should I have to pay delivery AGAIN!