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Told store manager we needed a mattress that would let us use our head and foot frame. We purchased a queen dream bed and adjustable base.

When delivered we were told that we can not use a foot frame. Store manager stated we purchased a used mattress and can not return. He stated that we can send back the base and they will deliver a box spring. When delivered the box spring and frame did not fit.

Had to go back to original. We were told one thing and received something else. We will never recommend Mattress Firm. And this week we noticed free adjustable base with a purchase of $500.

We spent over $2,000. what a rip off

Reason of review: Not as described/ advertised.

Mattress Firm Cons: Given wrong information on product.

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Sounds like a miscommunication as to what can and cant work with an adjustable base. Also discounted clearance items exclude freebies like a free adjustable base or pillows so you didn't miss anything. Pay the sticker price of $4299 for that Dreambed and then the free base would qualify.

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